It is our goal to ensure that each customer is not only 100% satisfied but truly excited about their purchase. We carefully inspect your order prior to shipment; upon receipt, please inspect your purchase and notify us of any damage within 5 days of receiving your package.
If the item is not what you expected we will gladly give you a store credit upon the return of the item. However, shipping will be up to you. If the item is damaged contact us within 5 days of receiving your purchase and we will send you a return shipping label. We will then either fix the item or send you a replacement.
We cannot accept returns on custom orders, personalized, or on items damaged through normal wear and tear. However if you receive your item and it is damaged please contact us so we can make arrangements for a replacement.
• Most frames are mailed via FedEx Ground within 6-14 business days from order
• Prints and Matted Prints ship in 2-3 business days via USPS Priority Mail, $5.95 each print, $1.00 for each additional print
• Canvas Prints ship 5-8 business days via FedEx Home Ground Delivery, $10.95 each canvas, $5.00 for each additional canvas
• If you need it sooner, let us know and we will try and accommodate you
The Fine Print
* Due to variances among color monitors the colors that appear on your screen may not be exact. We strive to make our colors as accurate as possible, please let us know if you have any questions.
* Artist retains all reproduction rights and copyrights.
* Sale of prints does not reflect transfer of copyright.
The Project Cottage® retains all copyright and reproduction rights to all designs and images shown on this website, no usage is permitted without prior written approval or agreement with The Project Cottage®. Sale of items does not transfer copyright. Due to variances among color monitors the colors that appear on your screen may not be exact.